Country Club of Roswell
Food & Beverage Supervisor
Roswell, Georgia•Full-time
$22 - $25 hourly
$22 - $25 hourly
About the Job
Food & Beverage Supervisor.
2500 Club Springs Dr, Roswell, GA 30076, USA - Full-Time
About Us:
Country Club of Roswell is a private, corporate-owned club community with over 730 active members. The Club was established in 1973 and is located in the thriving community of Roswell, Georgia. Roswell is a suburb of 90,000 residents and is only a 30-minute drive to downtown Atlanta. The Club includes an 18 hole golf course, golf practice facility, 13 tennis courts, a large aquatic center with 3 pools, and a 26-acre lake that serves as the centerpiece of the golf course. The Club has a very active Food and Beverage operation that includes the Azalea dining room which seats 60 members. The Magnolia Bar with additional seating for 70 members. A large ballroom with seating for up to 300 members. Outdoor patio with seating for 24 members. A snack bar with seating for 20 members. A full kitchen at our aquatic center that is open daily from Memorial Day through Labor Day. Total Food and Beverage Revenue is $1.8 million dollars with a split of 50 percent banquet business and 50 percent Ala Carte dining.
Position Summary:
The F&B Supervisor will primarily be responsible for managing the Club’s dining and event business in addition to assisting with other outlets. This includes supervising staff to ensure proper execution of events, ensuring members' and guests’ satisfaction, and ensuring presentation and service standards are consistently met or exceeded. This is a hands-on position that will be actively engaged with daily operations while assisting the rest of the management team with charting the operation forward. This position also has excellent growth potential within our company for the right candidate. Experience required includes 1-2 years of relevant experience with the preferred experience of 1 year as a manager/supervisor in a high volume upscale food & beverage operation. Experience with both restaurants and banquets is preferred but we will train the right candidate.
Primary Purpose:
The F&B Supervisor oversees all aspects of dining outlets and catering outlets, including set-up, food & drink service, and cleanup, while focusing on quality presentation and customer service. F&B Supervisor are also responsible for all aspects of supervision of staff including training, coaching, disciplining, and reviewing staff.
Primary Responsibilities:
- Greet all members, guests, and employees in a warm, friendly, service-oriented manner.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
- Assist Management with the hiring of qualified staff.
- Be knowledgeable of and comply, at all times with the Club’s standards, policies, and regulations to encourage safe and efficient operations.
- Maintain regular attendance in compliance with Club standards, as required by scheduling which will vary according to the needs of the Club.
- Attend weekly meetings, and partner with Management Team to communicate pertinent information and coordinate staffing requirements for events.
- Manage and supervise member events/banquets based on client specifications and documented in the Banquet Event Order (BEO).
- Supervise the set-up of rooms to include placement of linens, silver, china, and glassware according to event order specifications, catering function sheets, and Club standards.
- Visually inspect function rooms and equipment prior to functions to ensure proper cleanliness, inventory, and orderly area.
- Hold pre-shift lineup with staff to ensure smooth, efficient service. Distribute information to staff assigned to work and ensure proper execution according to the event order and Club standards.
- Interpret function diagrams as distributed by Catering Department and ensure staff arrives for work in the designated uniform and are groomed according to Club standards.
- Verbally communicate, in a calm and positive manner, during the function with the kitchen, service staff, as well as the client/host to ensure timely execution of events as needed.
- Train and supervise the staff and monitor performance during events.
- Supervise clean-up of daily operations, proper breakdown, and storage of equipment.
- Assist servers with the execution as needed to ensure success.
- Ensuring responsible alcohol service is being provided to members and guests through direct supervision of banquet staff in compliance with both Club policies, State law, and Federal law.
- Process billing information using a POS system with accuracy and attention to detail.
- Consistently follow all food and safety-related requirements in adherence to all applicable federal, state, and local safety and health regulations and Club standards.
- Manage daily operations of the restaurant, snack bar, and pool service.
- Perform other duties as assigned by the manager.
- Places great importance on staff communications and interaction. Leads by example.
Education, Experience, and Skills:
- A high school diploma or GED is required.
- Minimum of 1 year experience in a restaurant, hotel, or related field.
- Must be able to work flexible schedule including mornings, evenings and holidays.
- Proven track record in successfully assisting all types of banquet functions and events.
- Knowledgeable of utilizing POS systems
- Food safety and alcohol beverage certification.
- Must be of legal age to serve alcoholic beverages.
- Must be able to effectively hire, train, and discipline employees.
- Knowledge of kitchen and banquet equipment, health department rules and regulations, liquor laws and regulations.
- Excellent listening, oral communication, and positive interpersonal skills are required.
- Ability to communicate effectively with food & beverage staff of diverse backgrounds, cultures, and education levels.
- Demonstrated ability to be a team leader, manage staff, and handle members/guests in a diplomatic, constructive and professional manner.
- Demonstrated results-oriented and capable of working with minimal direction.
- Excellent organizational, time management, and follow-through skills.
- Excellent team player with the ability to work hands-on in a fast-paced environment.
- Strong knowledge of service and quality standards.
Come join our team! Please include a resume to apply.
Job Type: Full-time.
Total Compensation: $22-$25/hourly, dependent on experience.
About Country Club of Roswell:
The private Country Club of Roswell is located among rolling hills, lakes, and streams in the 700-home upscale housing development of Willow Springs, just outside Alpharetta.
Established in 1973, our vibrant facility offers a beautiful oasis in a busy metropolitan area. The North Atlanta suburbs have experienced strong population growth, attracting many young families to the club. Our members are fully invested in having an enjoyable club experience and can do so through our multitude of programs and social events, 18-hole championship golf course, 13 tennis courts, aquatic center with 3 pools, recently updated kids room, and grand ballroom, and great fitness and dining facilities.
The Country Club of Roswell boasts the largest and longest-running Pro-Am in the south, as well as the largest number of clay courts outside the Atlanta perimeter. We are home to the Goldrush Member-Guest tournament, which was rated by Golf Digest as the best Member-Guest in the state of Georgia.
Established in 1973, our vibrant facility offers a beautiful oasis in a busy metropolitan area. The North Atlanta suburbs have experienced strong population growth, attracting many young families to the club. Our members are fully invested in having an enjoyable club experience and can do so through our multitude of programs and social events, 18-hole championship golf course, 13 tennis courts, aquatic center with 3 pools, recently updated kids room, and grand ballroom, and great fitness and dining facilities.
The Country Club of Roswell boasts the largest and longest-running Pro-Am in the south, as well as the largest number of clay courts outside the Atlanta perimeter. We are home to the Goldrush Member-Guest tournament, which was rated by Golf Digest as the best Member-Guest in the state of Georgia.
About Country Club of Roswell
The private Country Club of Roswell is located among rolling hills, lakes, and streams in the 700-home upscale housing development of Willow Springs, just outside Alpharetta.
Established in 1973, our vibrant facility offers a beautiful oasis in a busy metropolitan area. The North Atlanta suburbs have experienced strong population growth, attracting many young families to the club. Our members are fully invested in having an enjoyable club experience and can do so through our multitude of programs and social events, 18-hole championship golf course, 13 tennis courts, aquatic center with 3 pools, recently updated kids room, and grand ballroom, and great fitness and dining facilities.
The Country Club of Roswell boasts the largest and longest-running Pro-Am in the south, as well as the largest number of clay courts outside the Atlanta perimeter. We are home to the Goldrush Member-Guest tournament, which was rated by Golf Digest as the best Member-Guest in the state of Georgia.
Established in 1973, our vibrant facility offers a beautiful oasis in a busy metropolitan area. The North Atlanta suburbs have experienced strong population growth, attracting many young families to the club. Our members are fully invested in having an enjoyable club experience and can do so through our multitude of programs and social events, 18-hole championship golf course, 13 tennis courts, aquatic center with 3 pools, recently updated kids room, and grand ballroom, and great fitness and dining facilities.
The Country Club of Roswell boasts the largest and longest-running Pro-Am in the south, as well as the largest number of clay courts outside the Atlanta perimeter. We are home to the Goldrush Member-Guest tournament, which was rated by Golf Digest as the best Member-Guest in the state of Georgia.